Amazon Tricks Customers with New Kindle Paperwhite Surprise

Amazon video of Kindle Paperwhite sneak preview

Amazon hasn’t shipped out their new Kindle Paperwhite devices yet — but they did play a fun trick on some of their customers. Amazon invited them in for interviews about their current Kindles, in a new video they posted to YouTube. “Then we distracted them…” Amazon’s video explains, “and swapped their Kindles for all-new devices!”

“You guys are sneaky that way,” laughed one of the interview subjects… But it’s really fun to watch their first reaction to the Kindle Paperwhite.

“That’s incredible.”

“The screen. Higher resolution. Clearer. Not that the old one was bad, by any means.”

“But it’s really so much sharper. It’s pretty obvious. “

You can find the whole two-and-a-half minute video on the Kindle web page at YouTube (at youtube.com/Kindle ) And it’s fun to think that these are some of the first people to see the built-in “glow” of Amazon’s newest Kindle. The video cuts from one amazed Kindle owner to the next, but their words merge into one unified reaction.

“I love the light.”

“Oh, god. That is amazing. I never even knew I needed it. But I love it.”

“That is going to revolutionize everything.”

“I mean, it looks fantastic…”

I wondered whether I’d like the shiny effect of the Kindle Paperwhite, or whether I’d find the extra brightness to be distracting. But one of Amazon’s “sneak previewers” seemed to find the new technology both subtle and pleasing. “It doesn’t jump out at you,” says an aircraft fueler named Thornin. “It doesn’t cause any eye strain. It doesn’t even leave the screen…”

“I can’t stop smiling.”

“It’s a big step up…”

“This is exactly what Star Trek promised me would happen.”

It’s a very effective ad –featuring seven different customers. There’s a homemaker, two retirees, a career coach, plus a software developer and a production designer. (Besides the aircraft fueler). While gentle music plays in the background, the ad shows all these intrigued people giving Amazon’s newest device their intense scrutiny. And then they’re shown with a calm, intense delight — along with big smiles and excited laughter. And the ad closes with one last word for people who’ve already ordered their Kindle Paperwhites.

“It’ll be fun. I’m excited.”


And remember: You can pre-order the new touchscreen devices — with their new built-in lights — at tinyurl.com/KindlePaperWhite !

Viewers React to Amazon’s New Paperwhite Ad

Amazon's Kindle Paperwhite TV ad

In all the excitement, I almost forgot to mention: Amazon also has a new ad for their Paperwhite Kindle. It starts with some of the same text as their ads for the Kindle Fire HD. (“We’re the people with the smile on the box. We’re the re-inventors of normal….”) But then it segues into an explanation of what’s revolutionary about the new Kindle Paperwhite.


That’s why we created our newest Kindle, with the world’s first Paperwhite display that reads without glare in bright sunlight, at night and every minute in between.

Because the only thing more perfect than reading is more reading….

You can see the video in the Kindle’s channel on YouTube at youtube.com/Kindle — and within six hours, the video had already received dozens of comments. It’s fun to see how it generated a real ripple of excitement this morning around the world, and it’s apparently now been preserved online forever. “I want it now!” posted a 31-year-old woman calling herself DeniGirl2, leaving the very first comment on the video. And a nearly identical comment came later from a 32-year-old nearly 5,000 miles away.

“I want this!!!” posted a viewer in Turkey — who will probably have a hard time ordering one…

“Ordering as soon as it’s possible!” posted a 32-year-old using the handle AdamHitt. (“Congrats Amazon!” he added. “It’s beautiful!”) And a 62-year-old in England also posted “I WANT IT,” but they had another reason for delaying their purchase. “I already have two kindles tho :(”

There was also a lot of discussion about how exactly Amazon will provide the lighting on the screen. “Isn’t this Paperwhite display just another way to call a LCD display…” asked one users (adding “I hope I’m wrong.”) And within one hour, another YouTube commenter had set them straight. “It’s still e-ink, just like before. [Amazon] added a light around the rim of the screen (plus a special film to make the light even) on top of the e-ink display.

“If you turn the light off, it’s just like the old kindle (but better resolution)!”

One user wondered if it’d be hard to find the new Kindle Paperwhite in the dark, so you’d be able to then turn on its light. But I was impressed by the observation that came from another comment. “With the light on the battery will still last 8 weeks, so most people will just never turn it off, even in properly lighted areas.”

I’m excited about Amazon’s newly-announced Kindles, so it’s nice to see there’s other people online who are also sharing my excitement. A retired home entrepreneur had just three words for Amazon’s newest ad. “Awesome! Love this!” And at least one user was more interested in the obvious advantage of the Kindle’s new built-in lighting.

“Guess I won’t have to read my Kindle in bed with an LED Headlamp on anymore if I had this!”

And remember: You can pre-order the new touchscreen devices — with their new built-in lights — at tinyurl.com/KindlePaperWhite !

Reactions to Amazon’s Newest Ad for the Kindle

Amazon's new Friends Kindle TV commercial with 3500 books

How much has Amazon spent on TV ads for the Kindle? Just last year, they spent over $82 million, according to an article in Ad Week magazine. That’s more than four times what they’d spent the year before — just $19 million, according to the magazine. And Amazon’s apparently spending plenty of money in 2011, too, since I just saw the third ad in that series where two friends discover the advantages of owning a Kindle — a young woman and a young man.

“That is a giant purse.”

“This can hold two books, two newspapers, three magazines. Pretty great, huh?”

“Yeah. My Kindle holds up to 3,500 books. (Stacks of book begin appearing.) Magazines, newspapers — and it only weighs eight and a half ounces.”

“Yeah, but… Then I wouldn’t get to carry my giant purse. (He looks at her dubiously.) Can I see that?”

“Yeah.”

“Wow!”

“Yeah…”

You can watch the new ad, plus all of Amazon’s other Kindle ads, at the Kindle’s page on YouTube (at youtube.com/Kindle ). It’s a funny ad — but it’s even funnier if you read the comments that people have left below the video!

“I guess the Kindle gave up on competing with the IPad, and decided to take on purses.”

Another viewer was skeptical of the ad — but for an entirely different reason. (“I’m asking myself if that’s actually 3.500 books that they put up there…”) And several commenters had apparently located Amazon’s Kindle video just to ask questions about its production. “YO KINDLE,” posted one user, “Every single one of your ‘Friends’ ads has the same song as well as the ‘Pool’ ad. And on every single video, you’ve got tons of people dying to know the name of the song. Just tell us already!!!”

I’m assuming it’s original song — played on a xylophone — that was written just for Amazon’s Kindle ad. But at least three other commenters had an even more burning question.

“PLEASE tell me who that josh duhamel look alike is.”

“I don’t like eReaders, but what I’m more focused on is that dude.”

“I have such a crush on that guy ;)”

At least one comment was directed towards the other actor. (“i want a kindle because she’s hot…”) But overall, it’s a fun collection of different reactions to Amazon’s ad. Of course, not every one of them was positive. (“So last-year. And Apple-ish. But good. Shame….”) And another viewer also detected the resemblance to the “I’m a Mac/I’m a PC” ads — posting “Nice homage to the old Apple ads.”

But his bigger issue was just more of a general suggestion for the publishing industry. When you buy a printed book, he argued, the publisher should bundle the ebook with it — for example, with a “download code” that you could enter to activate the complimentary digital version on your Kindle!

And yet there was at least one commenter who made it clear that they absolutely loved their Kindle. After watching Amazon’s ad, they’d asked one simple question. “How many times does he have to tell her how AWESOME a Kindle is before she finally gets one for herself !!?!!”

“I have the Kindle app for my phone and it is 10x better than the Nook app. I’ll read books on my break at work and just buy a new one when I’m finished with the last one, instaed of having to wait until I get home to pick out a new book.

“LOVE IT !!!!”