How Amazon Rescued a Struggling Writer

Jessica Park - author of Flat-Out Love

It felt like something happened last week. A writer dared to speak the truth — spilling the beans about how hard life is for a professional book author. Jessica Park finally revealed how much real writers can hate their publishers, and how much happier she is now that she’s publishing her ebooks in Amazon’s Kindle Store. “The funny thing is that I feel more like a real author now that I self-publish than when I had the (supposed) support of a publisher behind me.”

The article was just published on the 15th at a web site called IndieReader.com (and it was later republished on The Huffington Post). But by that Tuesday, Amazon — in what’s almost an act of war — featured her article on the front page of Amazon.com! It seems like now everyone is noticing it. Three of my friends each decided to share that same article last week on Facebook.

The top Kindle blogs are also buzzing about it, and it’s almost starting to feel like a revolution. “One of the major reasons that I write is to connect with readers, not publishers,” Jessica explains. “The truth is that I couldn’t care less whether New York editors and publishers like me. I don’t want to write for them. I want to write for you.” Publishers had rejected her newest novel, Flat-Out Love, because its main character was a few years older than they’d wanted the character to be. “It clicked for me that I was not the idiot here.

It’s hard to ignore Jessica when she reveals just how much more money she’d earned after leaving behind the traditional publishers. (In one especially good month, she sold close to 50,000 ebooks.) And despite her role as an author, Jessica writes that “I have to credit Amazon with giving me such a strong platform with such overwhelming visibility. I can be a writer. I am a writer….”

“It’s heartwarming,” Amazon’s founder wrote on the front page of Amazon.com, saying that Jessica’s article “tells a powerful story about what Kindle Direct Publishing makes possible. Kindle Direct Publishing empowers serious authors to reach readers, build a following, make a living, and to do it on their own terms.” And he points out that it’s not just the authors who are benefiting. “Readers get lower prices, authors get higher royalties, and we all get a more diverse book culture (no expert gatekeepers saying ‘sorry but that will never work’).”

Is it a trend? Maybe. Amazon’s founder also notes that of the top 100 best-selling ebooks in the Kindle Store for all of 2012, there are 22 that came from Amazon’s “Kindle Direct Publishing” program. (“[A]nd more great stories are being published every day…”) But I think there’s an even more compelling piece of evidence — the real passion that seems to glow in every single word of Jessica’s article. “We get to bring you our stories in the way we want to tell them, without the dilution and sculpting from publishing houses. And the fans? Oh, the fans are simply unbelievable…Their support and enthusiasm breathes life into days when I feel particularly challenged.

“I’m in a circle of authors who have been dubbed The Cancer Warriors because our books have become saving graces for people going through cancer treatment. Readers are escaping hell on earth through our books. …books that never would have reached these readers without the ability to self-publish. We get to do our small part to help them fight. Getting to be part of something like this is at the top of my list for why I write.

It makes me want to face New York publishers head on and scream, “You see that? Do you see what we’re doing without you?”

Amazon Announces Best Books of 2011

Go the #### to Sleep cover illustration

It’s that once-a-year day when Amazon chooses the very best book of 2011. In fact, they’re released their list of the one hundred best books of the year, plus top 10 lists “in more than two dozen categories, from Literature & Fiction to Children’s Picture Books to the new category Kindle Singles.” On that special web page, Amazon’s also also created separate links for “Print editions” and “Kindle books” — which means you’re also be able to see Amazon’s picks for the 100 best ebooks of 2011. (Though the lists seem nearly identical.)

And some books even earned the highest honor, of not just being in the top 100, but but in the top 10.

“There are three first-time novelists among our top 10 picks,” announced Amazon’s senior books editor, noting their #1 pick was a debut novel — about baseball. “The Art of Fielding,” just released in September, is a story of friendship and coming of age, and in the nine weeks since its release its received over 135 reviews on Amazon. Its average rating is three and a half stars on Amazon — but at least one reviewer blamed their one-star review on what they see as a trend among Kindle ebooks.

“Why is it that all Kindle samples start off well? I was lured into buying the book by the sample. Downhill from there…”

But fortunately there’s something for everybody in Amazon’s “best of 2011” list — including a new book by Kurt Vonnegut. (It’s “While Mortals Sleep,” a collection of unpublished short fiction.) Amazon’s top 100 also features some interesting nonfiction titles, including the new biography about Steve Jobs and Tina Fey’s Bossypants, plus biographies about actress Diane Keaton and chess prodigy Bobby Fischer. I’m intrigued by Steven Levy’s new book about Google (titled “In the Plex”). And there’s even a parody of children’s bedtime picture books called, simply, “Go The *** To Sleep”. (It’s available for just $3.99 on the Kindle, and there’s also an audiobook version – read by Samuel L. Jackson that was named one of Amazon’s 10 best audiobooks of the year.)

It looks like Amazon’s fiction choices are equally impressive. Just yesterday Stephen King released a new novel about the Kennedy assassination — titled 11/22/63 — in which Lee Harvey Oswald may ultimately be confronted shortly before his infamous day in American history. Ironically, it’s already racked up three one-star reviews — though two of them are just complaining about the ebook’s price of $18.99. And its third one-star review complained the price included “audio/video for other devices.” There is a cheaper ebook version without them — for just $16.99 — though I’m actually impressed that for just $2.00 more, you get an ebook with supplementary video and audio material!

“With choices from literary masterworks to genre fiction to nonfiction, there’s something for everyone,” gushed Amazon’s senior books editor. And I’l admit I was also intrigued by a new book from Tom Perrotta — The Leftovers, a comedic novel about the Rapture released just 10 weeks ago. It’s fun browsing through Amazon’s lists, just to see what they selected as their “bests” in each category. For example, in the graphics novel category, there’s the yet-to-be-released Batman: The Black Mirror and a collection of new “Love and Rockets” stories by Jaime Hernandez.

Unfortunately, these graphic novels aren’t available yet for the Kindle. But I’m hoping that will change very soon, since Amazon struck a deal with D.C. Comics to make digital versions of 100 graphic novels available exclusively on the Kindle Fire. They’ll include popular superhero titles like Watchmen, Batman: Arkham City, and Green Lantern: Secret Origin — as well a MAD magazine collection and, 13 volumes of Sandman by Neil Gaiman. It touched off a minor controversy, with Barnes and Noble protesting the exclusivity by pulling the print editions off their shelves.

Amazon’s list ultimately doubles as a reminder that this year not every book will be available for the Kindle. For example, Amazon’s “Best of 2011” page also includes their selection of the top 10 best book covers of the year — print editions only. I was surprised that the cover of the new Steve Jobs’ biography made in onto their list — which is available as a Kindle ebook. But the list also includes a breath-taking coffee table book, a print-only edition whose cover is a black-and-white photo showing sunshine on a snowfield, titled “The Lost Photographs of Captain Scott: Unseen Images from the Legendary Antarctic Expedition”.

To see all of Amazon’s “Best of 2011” lists, point your web browser to amazon.com/bestbooks2011.

Will Librarians Revolt Over Amazon’s Kindle Lending Program?

Librarian in Black Sarah Houghton


A California librarian is raising her voice about what she sees as issues in Amazon’s new program for checking out library ebooks on a Kindle. “I’m very, very disturbed about the new Kindle lending practice that Overdrive has implemented,” she explained Tuesday in an impassioned, 10-minute video online. “It’s a new service. It’s something a lot of libraries are very excited about, and with good reason.

“But there’s a lot going on here that I think library staff are not necessarily aware of or have really thought through.”

She’s calling on librarians to complain to their Overdrive reps — and directly to Amazon. (To watch the video, point your computer’s web browser to tinyurl.com/LibraryResponse .) Her basic issue is that librarians should always protect their customers’ reading history, but now Amazon’s getting that data on their own servers (which may even violate California’s newly-passed “Reader Privacy Act.”) And she also notes that many libraries have strict policies against endorsing a particular product, whereas Overdrive’s program actually completes their transactions on Amazon.com, including a pitch that urges library patrons to purchase more books. (And there’s even book-buying plugs in your “due date” reminders.)

I’m a big fan of the Kindle — and ebooks — and to be fair, it sounds like she is too. She bought a Kindle last December, and wrote a blog post soon after titled “Why I am a library traitor and love the Kindle.” At the time she noted her issues with the Kindle as a librarian — that e-book sharing was limited, and that library lending wasn’t available. Those are two areas where Amazon has since made some big improvements, and she honestly went back and updated the blog post. It shows that this reaction is coming from a Kindle lover who feels forced to acknowledge that “in our greedy attempt to get content into our users’ hands, we have failed to uphold the highest principle of our profession, which is intellectual freedom. And that’s not acceptable.”


“Kindle has allowed Amazon to harvest all of this borrowing data. So it’s an instant violation of all of our privacy policies…. [I]f they’re using a Kindle, Amazon’s keeping friggin’ everything. And we haven’t told people that, and we need to tell people that. So one thing here in California, particularly, is that recently a state bill was passed, 602, called the Reader Privacy Act, which states that library use and borrowing habits are protected as are our purchases from bookstores and so forth. Basically, you have the freedom to read what you want, and not be penalized for doing so. And it’s, I’m fairly certain, a very grey area right now that Amazon and Overdrive are in, because Amazon is keeping data on what our customers are borrowing and they’re not really supposed to.

So according to this bill, I might be violating state law simply by putting information out there to people in a format that works with their Kindles. And I haven’t told people this in my library. Because how do you tell people, “Well this great device that works really well, and it’s the smoothest check-out process of any device or format that we offer here in the library — but it violates your privacy, it jeopardizes your intellectual freedom, and, you know, it might kinda be against state law, but I’m not really sure.” How do you say that to people?

But I think it’s important for us as library staff to figure out a way to say it to people, because it’s our job to stand up for their privacy and their reading rights, even when they don’t know when that they’re in jeopardy.

Her video has already drawn some interesting comments — and started a discussion about other issues in Overdrive’s program for lending Kindle ebooks. “Another important problem is that they have not adequately addressed accessibility for screen reader users,” one viewer posted. “Kelly Ford explains some of the problems here: Ensuring non-discriminatory access for library users is just as important as privacy and intellectual freedom.”

And another user noted that library lending faces challenges from some other powerful companies. “Not only is Amazon and Overdrive in control but the publishers should get their share of the blame. If a publisher doesn’t want readers to be able to borrow an ebook, it doesn’t happen. For example, MacMillan and Simon & Schuster have opted out of the lending program. Two of the top six. Of course if you are a self-publisher, good luck even showing on the radar. We know something is up when the top ebook authors are missing from a library catalog: Amanda Hocking, John Locke, and Louise Voss, all top ebook authors are missing from my local library’s catalog.”

I think it’s important to remember that this call to action comes from some who’s committed to reading and to books in some very real world situations. Sarah Houghton — the librarian in the video — is the Assistant Director for the two public libraries in San Rafael, California, and she’s also been writing a blog for eight years called the “Librarian in Black”. Over time, she’s gotten familiar with how a library’s mission can benefit from the arrival of new technologies. She works with state and national library advocacy organizations, and she’s on the ebooks task force for the American Library Association’s Office for Information Technology Policy. Libary Journal even named her as a “mover and shaker’ (in their 2009 “trendspotter” category).

If you want to read a complete transcript of Sarah’s video, click here. There’s a little bit of profanity towards the end when she really lays into Overdrive. “You thought, ‘Well, we can tell them what’s going to happen, and they’re going to get mad. Or we can not tell them what’s going to happen, and we can bank on the fact that most of them aren’t going to notice, and the ones who do are probably not going to say very much or be very loud.’

“Well guess what? I’m getting ******* loud!”

To get Amazon’s response, I tried contacting their Kindle-Feedback address, where I received the following response.


Hello,

Thanks for writing about Amazon’s overdrive library lending program.

And I’m very sorry for any inconvenience in this regard. We take these issues very seriously.

I’ve forwarded your message to the appropriate department. Customer feedback like yours helps us continue to improve the service we provide, and we’re glad you took time to write to us.

We look forward to seeing you again.

Thank you for your recent inquiry. Did I solve your problem?

If yes, please click here…

sarahinred - librarian Sarah Houghton
Image of Sarah Houhgton by Peter Martin Jorgensen